Letting Management

A new or first-time let and re-lets typically involve administrative decision-making and settlement processes (strategy and analysis, decision, implementation and monitoring):

  • Letting strategy
    • Analysis of potential user groups
    • Naming the property
    • Positioning the property
    • Defining target tenants
  • Creation of an efficient letting team
    • In-house staff
    •  Appointment of a local letting agent
    • Appointment of a local asset manager
  • In-house staff
    • Advantages
      • High level of identification
      • No conflicts of interest
    • Disadvantages
      • Minimum occupancy rate
      • Local approach
  • Letting agent
    • Advantages
      • Agent as a clearly identifiable contact person
      • Incentive or mobilisation of the agent
    • Disadvantages
      • Negligible competitive pressure
      • Low-profile market presence of the property depending on the agent
  • Asset manager
  • Advantages
    • Cooperation with all agents
    • Option of assuming an asset management role
  • Disadvantages
      • Often no direct access to prospective tenants
      • Additional costs
  • Role of the letting agent
    • Exclusive mandates are the rule rather than the exception in Switzerland
    • Guarantee
      • Good marketing brochures
      • Short response times
      • Swift decision-making processes
    • Type of property
      • Property with unique selling point?
      • Property without unique selling point?
    • Fair dealing between investor and letting agent and vice versa
  • Controlling
    • Monthly reporting
    • Documentation of rental agreements concluded or amended
    • Administration
  • Marketing measures
    • Model office
    • Homepage with webcam
    • Marketing posters
    • Letting advertisements
    • Mailings
    • Presentation of property / letting events
    • Tenant incentive scheme
  • Type of remuneration
    • Time-based fee?
    • Success-based fee?
    • Combination?

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